How to Enhance Innovation in Your Workplace

By: Amantha Imber Does your business have a culture in which innovation thrives? Are people challenging the status quo and being encouraged by leaders to take risks in pursuit of innovation? Or is the opposite true, whereby people don’t take time to listen to new ideas and suggestions? Building a culture of innovation is hard […]

December 21, 2016

Level-up Your Customer Service in the New Year

By: Anouche Newman January is a time for reflection, marking the end of a busy 2016 and heralding an exciting new year. It’s important to use this time to recalibrate your business’s thinking on customer service and plan service goals and objectives for the year ahead to grow and retain your customer base. Questioning your […]

December 20, 2016

Keeping End of Year Expenses Under Control

By: Matt Goss During the ‘silly season’ it can be easy for expenses to get out of control. Employees are starting to relax and may feel comfortable claiming team lunches or other entertainment expenses back from the business. At the same time, Christmas is a time for giving; many organisations buy gifts at the end […]

December 19, 2016

Ten Investing Tips to Level-up Your Start-up

By: Ethan Featherly As a savvy entrepreneur, you know that your brilliant start-up idea, together with your visionary approach to a certain industry niche, is going to need a strong financial backbone. Capital is pretty hard to come by in this day and age, and your start-up needs to grow or have a soft cushion to land […]

December 16, 2016

Nine Steps to Build an Agile Business in 2017

By:  Ivan Seselj Being agile in business today means you’re flexible, fast and adaptable. While agility has been a necessity in the fast-moving world of software development for some time, creating a structure that allows for rapid innovation is good for any business, regardless of the industry or functional area in which they operate.  So how does an […]

December 13, 2016

Five Ways to Evolve Your SMB Through Feedback

By: Graham Rand Business development involves activities that enhance the value of your brand, such as capturing market share and nurturing relationships with internal and external stakeholders. Regarding the latter, without feedback from clients and employees, it will be difficult for organisations to determine the direction business development should take. Here are five ways to attain your business goals through feedback: IMPROVE […]

December 12, 2016

Is Cash Flow Killing Your Business?

By: Thea Christie Eighty per cent of businesses fail because of cash flow problems. Regardless of how profitable you are, or how many investors you have lined up, it’s vital you know how to manage your cash flow so you have a clear idea of the financial health of your business. Kate Gibson, ANZ General […]

December 8, 2016

Why Every Small Business Needs a Manual

By Mary Gardam Creating a manual for your business will help to ensure it runs efficiently and at a high standard, even in your absence. A business manual is a document that records the processes, structure and standards of your business. Below are some key benefits to creating a manual for your business. Business continuity Often […]

December 6, 2016