BY KATE CARNELL The cardboard box of business receipts are now closed for small business owners across the country and it’s time to move from dealing with accountants and tax agents to focusing on the future. Getting things right for the next phase of growth comes down to setting the right foundation. So, how can you […]
By Tony Featherstone Where should you start your start-up – in your home town, a capital city or a key overseas market? Should you even worry about location in the digital economy? Too few entrepreneurs ask these questions. Typically, they start the venture in their home city because it is familiar and they like the lifestyle. […]
BY ALOK KULKARNI In 2017, we’ve witnessed numerous Customer Experience (CX) failures that have damaged the reputations of some of the largest companies in the world. From long call waiting times after a number of severe outages, to poor customer service ratings, and other critical service failures, there are a number of lessons to be learned […]
BY STEPHEN BARNES The summer holidays are quite often the only time of year when business owners have the freedom to think about their business without getting caught up in the day-to-day running of it. Following a reflection on the year that was, thoughts usually turn to how to grow and develop the business during the forthcoming […]
BY JAMES HARKNESS Better access to international talent. The continued democratisation of tech. More startups with global ambitions. Less innovation ‘tire kicking’ from government. Less tall poppy syndrome. More incentives for investors to back seed-stage ventures. More opportunities for female founders and entrepreneurial university students. These are just some of the things startups would like to see come […]
By Stephen Crowe (ESIC HUB) There are many parallels between starting an early-stage venture and becoming a parent. Every day I am exposed to different early stage businesses and families. Like those starting a family, some have lots of support, and some have none. Some have uprooted and left their comfort zone, and some have chosen […]
by Fiona Adler For a new business, your business plan needs to step you through several milestones. Unfortunately, some of us skip steps, while others get stuck along the way. Neither works. Business plans should never be a one-size fits all document. We’ve described some different purposes for business plans and for businesses that are […]
By Emma Koehn If you’re an entrepreneur, chances are a garden-variety office worker has looked you in the eye at some point and asked: “Are you crazy?” No matter what sector you enter into, starting a new venture involves tonnes of risk and little sleep. Trading up a regular salary for the promise of bigger returns […]
By: Max Newnham The rules relating to the deductibility of business losses differs depending on the type of business structure used. When individuals run a business, either as a sole trader or a partnership, one of the four non-commercial loss tests must be passed. These tests do not apply to other business structures such as companies […]
By Anita Sambol Is your start-up gaining momentum to the point that work is piling up and your small team is struggling to keep up? Outsourcing a few tasks might be just what your team needs to concentrate on their field of expertise and achieve the best possible results. Deciding what to outsource might be one of the key […]
