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Saying ‘no’ Can Help Your Business Thrive

By: Lauren Fried

yes-noSaying ‘no’ doesn’t come naturally to many, particularly when you have your own business. It’s often tempting to say ‘yes’ to every opportunity that comes your way, in an attempt to drive growth.

But knowing when and what to say ‘no’ to, and how to be tactful about it, can actually make you a better entrepreneur and help your business thrive. Here’s five good reasons saying ‘no’ can actually be a positive:

1. REGAINING FOCUS

Apple CEO Tim Cook once said: “We say no to good ideas every day. We say no to great ideas in order to keep the amount of things we focus on very small in number, so that we can put enormous energy behind the ones we do choose.” Saying no can help you prioritise and maintain focus on your primary goal – creating the best business you can.

2. WORKING PROACTIVELY

Saying ‘no’ can also help you work proactively instead of reactively, something which can happen when you say yes to every opportunity and end up taking on too much work. Being reactive can keep you chasing your tail when it comes to the demands of your employees, clients or partners. A proactive working style can give you more control.

3. SELECTING THE RIGHT CLIENTS

The old cliché of quality is better than quantity certainly rings true when it comes to clients. Everyone’s had that difficult client who drains your energy and resources. It’s far better to ask yourself if a client is the right fit for your business, or has the potential to become long term, before accepting more work. Sometimes your gut is the best barometer of predicting personality conflicts or if a project may blow out beyond the initial request – good reason to politely decline.

4. BECOMING A BETTER ENTREPRENEUR

It takes guts to say ‘no’ to opportunities, particularly in the beginning when there’s concerns about cash flow but there’s nothing worse than spreading yourself too thin. Knowing your capacity to take on more work and doing an amazing job with the clients you already have is critical.

5. SAY YES TO YOUR BUSINESS AND SELF

Recognising when to say ‘no’ to things that won’t grow your business in the future, also means you’re actually saying yes to yourself. You’re staying true to your direction and that of your business.

But saying ‘no’ takes some practice, so if you’re not ready in your professional life, you can always try it first in your personal life – there’s an art to it but it’s a powerful tool.

Source: Dynamic Business

Testimonials

  • Zac Fryer

    Director, Import and Distribution Company

    Ritchie Cruz provides and high level of accounting expertise and goes above and beyond in answering any queries we have.

    Read full testimonial
  • Jonathan Fambart

    Business Tax – Travel Industry

    Cruz & Co was introduced to me this year and it was the best decision for my sole trader and personal taxation affairs. Ritchie the…

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  • Napoleon Guines

    Director, Travel Company Operations

    Ritchie Cruz and Co are accommodating and have excellent service.

    Cruz & Co have impressed me the most is due to their efficient service.  They are…

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  • Jonathan Yeoman

    Director, Technical Design Company

    This is a new business startup and Cruz&Co. have provided great help, guidance and reassurance from the beginning.

    Ritchie has provided us with excellent service and…

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  • Daniel Robey

    I have and continue to recommend Cruz and Co to many businesses and individuals who are looking for a business advisor and accountant that goes over and above…

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  • Regina Wang

    Business Tax – Beauty Salon 

    Ritchie has been managing my tax matters as a sole trader for 2 years+. Always very responsive to my questions and make effort to reply…

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  • Kellie Pincham

    Director
    Automotive Parts Retailing business

    Cruz & Co offer a great professional and friendly service. Ritchie gave me confidence running the business knowing that he was readily available for…

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  • Jae Kwon Yoo

    Business Tax – Electrical Contractors

    Ritchie is awesome. He is very professional and responsive and he is always there to help you. He even replies during weekend. He needs some…

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  • Dr Krish Perananthan

    Cosmetic and Implant Dentistry

    Ritchie was recommended to me by my father and I have also continued to recommend him to my friends. He is reliable, efficient and has a…

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  • Vanita Aloda

    Restaurant Owner

    Ritchie Cruz is my Accountant. We have a solid 10 year relationship.

    Ritchie as always provide me with honest and efficient service.

    Is a great communicator, always replies efficiently to…

    Read full testimonial

© 2025 Cruz & Co.

  • Home
  • About
    • Meet the Team
    • Our Clients
    • Testimonials
  • Services
    • Tax Consultant and Compliance Services
    • Small Business and Sole Trader Accountant
    • Outsourced Accounting Solutions
    • Business Structure
    • Outsourced CFO
    • Working Visa Refunds
  • Resources
    • Tax Refund Process
    • Client Assistant Schedule forms
    • Downloadables
    • Helpful Links
    • Rental Property Cashflow calculator
    • SMSF Tax Refund Process
  • Contact Us
  • Blog